Resumes and The Who and How of the Candidate

Resumes and The Who and How of the Candidate Recently I read an interestingblog titled Resumes Are Out! Although I agree that a well written resume does focuson what a candidateswork experience, achievements and education are,I have to disagree thatthehow of the candidate is totally absent in aresume. Or should I say in my resumes? All of my resumesinclude details of my clients hard skills, (the what) but also included is theirsoft skills (thehow). How they interact with others, perform in a team environment, deal with customers and solve problems.Excerpts from two of my clients resumes are as follows: Highly-successful, results-driven, well-respected senior business driver who establishes the foundations for operational excellence and outperforms the competition. Customer focused, devises and delivers solutions, change agent, visionary, capable of critically analyzing the market and responding to diverse issues. Thrives on challenges and working in a fast-paced environment. Articulate, tactful and diplomatic communicator, fearless net worker, who builds productive rapport with persons of all levels and cultures. Hands-on team leader, mentor and motivator. Identifies teams dynamics for operational excellence and instils confidence in all stakeholders to succeed and deliver. Dedicated, empathic and challenge driven leader with an outstanding record of providing exemplary work within a structured and fiscally responsible environment. Exudes energy and confidence to excel and motivate, builds profitable rapport with senior management, peers, staff, clientele and other stakeholders. Project and goal oriented; recognized for providing the tools for staff to deliver and succeed. Patient and methodical; reviews projects and issues with respect to viability, theoretically and academically. Articulate and effective communicator in three languages: English, Italian and Spanish. The who is not as easy to write but that is what an interview is for, not a resume! A professionally written resume has one purpose and that is to entice the reader to call you for ajob interview. At that time the hiring professional has received a detailed what and how background of the potential candidate and is impressed with the candidates achievements and qualifications andhas the opportunity to discover who (attitude, values, beliefs) thecandidateis. Most professional hiring processes involve aseries of interviews and, although my resumes are exceptional, I have not had a clienthired without any further due dilengence other than the perusal of their resume. No one is expecting, regardless of how well written it is, that words alone could possibly be enough informationtohire an employee. As a Professional Certified Resume Writer, many of my closest colleagues are Executive Recruiters and I can assure you that anenticing resumeis a key factor in sourcing anypotential candidate for a position.